Last Updated: 2/9/2025

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Welcome to Nineveh Hospice's website (www.ninevehhospice.com). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information.

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you request an evaluation for hospice care, inquire about our services, sign up for updates, or engage with us through forms, surveys, or other communications. This may include your name, contact details, medical history, and other relevant information to help us understand your care needs and provide appropriate assistance. 

 

This information may include:

• Personal Identification Information: Name, email address, phone number, address, and other contact details.

• Health Information: If applicable, limited health information relevant to your interaction with Nineveh Hospice services.

• Usage Data: Automatically collected information such as IP address, browser type, device information, and pages visited on our website.

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If you do not agree with this Privacy Statement, please do not participate in the online or off-line activities and services that require personal information.

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2. How We Use Your Information

We use the information collected for purposes including:

• Providing hospice-related services and information requested by you.

• Personalizing user experience and improving our services.

• Communicating with you, including sending information about programs, events, and campaigns, if you have opted in.

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3. Campaign Registration and Consent to Communicate

By registering for any campaigns or programs on Nineveh Hospice's website, you consent to receive information related to the campaign or program, including updates, newsletters, and follow-up communications. These communications may include information about upcoming appointments, hospice care updates, educational resources, and other relevant content from Nineveh Hospice. By opting-in to receive SMS text messages related to the campaign or program, you may receive both direct conversational messages (non-automated) as well as automated messages in the future, as part of our planned communications.

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Opt-In Language:

When you register for any campaign or program, you will be asked to opt in to receive SMS communications. By selecting the opt-in option, you agree to receive text messages from Nineveh Hospice for updates, reminders, and other relevant information as part of the campaign or program. Your consent is required before you can receive SMS communications.

 

You can withdraw this consent at any time by replying “STOP” to any text message you receive or by contacting us directly at info@ninevehhospice.com.

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4. Sharing and Disclosure of Information

No mobile or personal information will be shared with third parties/affiliates for marketing/promotional purposes.  All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Exceptions:

• With service providers and partners who assist us in operating our website and providing services, bound by confidentiality agreements.

• If required by law or in response to legal processes.

• With your explicit consent.

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5. Your Rights

 

HIPAA Compliance:

We are committed to protecting the privacy and confidentiality of your health information. As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and its regulations to ensure that any protected health information (PHI) we collect or receive is handled in accordance with HIPAA standards.

 

We may collect certain health-related information when you inquire about or receive hospice care services. This information is used solely for the purpose of providing care and ensuring that you receive the appropriate services. We will not disclose your PHI without your consent, except as permitted or required by law, such as for treatment, payment, and healthcare operations.

 

For more information about how we protect your health information and your rights under HIPAA, please contact us at info@ninevehhospice.com to request a copy of our HIPAA Notification of Privacy Practices.

 

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent at any time for SMS communications, including marketing communications, by replying “STOP” to any message or contacting us directly.

• Request information about the personal data we collect, how it is used, and how we handle SMS opt-ins.

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To exercise these any of these rights, please contact us at info@ninevehhospice.com

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6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no internet transmission or SMS communication is completely secure, and we cannot guarantee absolute security.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage information. You may adjust your browser settings to refuse cookies, but some features of the website may not function properly.

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8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Nineveh Hospice
Email: info@ninevehhospice.com
Phone: 314-582-1500